Privacy Policy
Last updated: 4 July 2026
1. Introduction
Sproutnaturfilte Ltd ("we", "us", "our") operates https://sproutnaturfilte.world/ (the "Site"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Information You Provide: We collect information you voluntarily provide through our contact form, including your name, email address, company/organisation name, and message content. We may also collect phone numbers if provided.
Automatically Collected Information: When you visit our Site, we automatically collect certain information about your device and browsing activity, including IP address, browser type, pages visited, and time spent. This is collected via cookies and similar technologies.
Third-Party Services: We use Google Maps (for our contact page) and may use Google Analytics. These services collect information about your usage of our Site according to their own privacy policies.
3. How We Use Your Information
We use your information to: respond to your enquiries; provide customer support; improve and personalise our Site; send marketing communications (only with your consent); comply with legal obligations; and prevent fraud or misuse.
4. Legal Basis for Processing (GDPR)
Under GDPR, our legal bases for processing your data are: (a) your consent; (b) performance of a contract; (c) our legitimate interests (e.g., improving our services, security); and (d) legal compliance.
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share data with service providers (e.g., email hosts, analytics platforms) who process it on our behalf under strict confidentiality agreements. We may disclose information if required by law.
6. Data Protection and Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no online transmission is completely secure.
7. Your Rights
Under UK GDPR and Data Protection Act 2018, you have the right to: access your data; correct inaccuracies; request deletion; restrict processing; data portability; withdraw consent; and lodge complaints with the Information Commissioner's Office (ICO).
8. International Data Transfers
If we transfer your data outside the UK, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).
9. Retention of Data
We retain your personal data for as long as necessary to provide our services and fulfil legal obligations. Contact data is typically retained for three years after last interaction, unless you request deletion.
10. Children's Privacy
Our Site is not directed to children under 18. We do not knowingly collect personal data from children. If we discover we have collected data from a child, we will promptly delete it.
11. Third-Party Services
Google Analytics: We use Google Analytics to understand how you use our Site. Google may collect and process your data according to their Privacy Policy. You can opt out using the Google Analytics Opt-out Browser Add-on.
Google Maps: Our contact page includes an embedded Google Map. Google collects location and usage data according to their Privacy Policy.
Google Ads & Conversion Tracking: If we use Google Ads, Google may track conversions to measure advertising performance. This is governed by Google's privacy terms and Consent Mode v2.
12. Cookies
We use cookies for essential functionality, analytics, and marketing. You can control cookie preferences through our Cookie Settings banner. See our Cookie Policy for details.
13. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site constitutes your acceptance of the updated policy.
14. Contact Us
Sproutnaturfilte Ltd
Gower Street, Suite 200
London, WC1E 6BT
United Kingdom
Email: info@sproutnaturfilte.world
Phone: +44 20 7946 0958
Data Protection Officer: For data protection matters, contact us at the above address or via email.